The Very Best Road Trips from Denver

Last Updated on September 5, 2022 by Laura

Photo: Shutterstock

Set right on the edge of the Rocky Mountains, Denver is a thriving cultural center with enough museums, landmarks, breweries, and restaurants to keep you busy for weeks on end (not to mention some fabulous hotels, to boot). But the Mile High City is also within driving distance to some of the most beautiful peaks, forests, and deserts in the U.S. Here are the best road trips from Denver.

Fabulous Road Trips from Denver

Rocky Mountain National Park

66 miles / 1 hr. 30 mins.

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With 147 lakes, 77 Rocky Mountain peaks soaring higher than 12,000 feet, and miles upon miles of hiking trails, this popular National Park is just an hour and a half from Denver. The Continental Divide runs north–south through the park, where ancient glaciers carved out the most mind-blowing landscapes. Plus, the wildlife viewing is top-notch: Expect to see elk, bighorn sheep, and moose throughout the park.

Colorado Springs

70 miles / 1 hr. 40 mins.

From Denver, I-25 S is usually the fastest route to the town of Colorado Springs, which is worth visiting for its shops and restaurants alone. But the biggest draw to Colorado Springs is the abundance of activities right outside the city. Garden of the Gods has 300-foot towering and unusual sandstone rock formations with a backdrop of Pikes Peak and bright blue skies. Walk, bike, or segway your way through the red-rock park.

Steamboat Springs

156 miles / 3 hrs.

From Denver, follow I-70 W, CO-9 N, and US-40 W and you’ll find yourself in Steamboat Springs. The unpretentious small-town vibe, year-round outdoor recreation, and geothermal hot springs all make this three-hour road trip from Denver worth it. Don’t miss the steaming Strawberry Park Hot Springs near Steamboat Springs for blissful relaxation. Hiking and horseback riding are must-dos in the warmer months. And in winter, it’s an international ski destination with snow so fluffy and fine it’s been dubbed “champagne powder.”

Aspen

159 miles / 3 hrs. 20 mins.

In a little more than three hours from Denver, you’ll find yourself in one of America’s most popular mountain destinations, with terrific places to stay and play. In the summer, take the shorter route by turning south off I-70 at Copper Mountain. Follow Highways 91 and 24, then turn right at Twin Lakes toward Aspen. In the winter, State Highway 82 is closed due to snow, so it’ll take a few extra minutes to wind around Vail and Glenwood Springs. This winter wonderland has some of the best skiing, snowboarding, tubing, and snowbikes. In the warmer months, the slopes transform into mountain biking and hiking trails for a thrilling wilderness experience. 

Great Sand Dunes National Park

239 miles / 3 hrs. 50 mins.

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Colorado has its fair share of soaring, snow-capped peaks, but the Great Sand Dunes National Park in southern Colorado is a lesser-known, not-to-be-missed landscape. From Denver, head south on I-25 through Colorado Springs (be sure to make a pit stop to explore there), then take US-160 W to CO-150 N to the dunes. Reminiscent of the Sahara Desert, this National Park boasts the tallest sand dunes in North America. Sure, you can walk along the dunes, but sledding down them is the best way to experience the park. Trails lead to various ecosystems including grasslands, wetlands, forests, tundra, and alpine lakes like Medano Lake—which is filled with trout and surrounded by tundra wildlife. 

Related:

• Denver International Airport (DEN) Car Rental Guide
• Why Denver Car Rentals Are So Expensive
• How to Find Cheap Parking in Denver

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Is Payless Vehicle Rental a Great Choice?

Last Updated on August 28, 2022 by Kristin

Photo credit: Shutterstock

If you’re renting a car on a budget, you’ve likely come across some affordable rates from Payless Car Rental. But if you’ve never rented from this brand you may be wondering what kind of service and vehicle you can expect. Here’s what you should know about Payless before booking a reservation.

Basic Facts About Payless Car Rental

Payless Car Rental is a subsidiary of Avis Budget Group, the parent company of well-known car rental brands Avis and Budget among others.

Payless opened its doors in 1971 in Spokane, Washington and now is headquartered in St. Petersburg, Florida. The company operates more than 100 U.S. locations and in three dozen other places, including in Canada, Mexico, Europe and South America. Its rental offices are a mix of franchises and corporate locations.

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Payless offers cars ranging from smaller, economy vehicles like the Kia Rio to premium cars like Mustang convertibles and Jeeps.

Reviews of Payless Car Rental

Thanks to its large range of locations, there’s a good chance Payless will be pop up as a car rental option for your next vacation. Payless customers have given the company mixed reviews, which seem to differ widely depending on the specific location.

Payless has an A+ rating on the Better Business Bureau (BBB) website, yet at the same time only has 1.03 stars out of five based on an average of 65 reviews. The company has closed 431 complaints on the site in the past three years. Payless does appear to be responding to each customer complaint filed on the BBB website.

On popular consumer reviews website Trustpilot, Payless Car Rental has just 1.6 stars based on 147 reviews—a “bad” rating. While the company did have some positive reviews, 85% fell into the “bad” category. In their complaints, customers claimed they dealt with issues including unexpected rental charges and poor customer service.

Google reviews at specific Payless locations tend to vary. For example, a Payless location in Queens, New York has 2.8 stars based on 233 Google reviews—not bad, but not the best, either.

But then, the Payless office at Orlando International Airport has only 2.2 stars based on 681 reviews. On Yelp, that location has just 1.5 stars based on 38 reviews.

Is Payless Car Rental a Good Choice?

Payless, like other car rental companies, has attracted a number of complaints from customers about issues such as unexpected charges. While those reviews can be concerning, Payless does have two things going for it: it appears to be responding to customer complaints, and it’s owned by the reputable Avis-Budget Group.

In our own car rental rankings, AutoSlash puts Payless in the third of four tiers and awards it three out of five stars. Sister companies Avis and Budget ended up in the first and second tiers, respectively.

In AutoSlash’s Ultimate Rental Car Ratings, we give Payless 3 out of 5 stars and consider it a “Tier 3” company after hearing many complaints. While ACE may offer what looks like an attractive price, be aware that you run the risk of an unsatisfactory experience.

Payless may be a decent choice for your next rental, but we recommend looking at the recent reviews for the specific location you are planning to rent from to get a picture of possible issues.

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Also, you can take a few steps to better your experience at Payless or any other rental car company. First of all, make sure to fully read the fine print in your rental contract to understand the charges, fees and insurance requirements related to your rental. Then, inspect the car carefully before leaving the rental car office and make sure the company notes any existing damages. Finally, track your credit or debit card statements after your reservation to make sure you were not charged any surprise fees.

Related:

• The Lowdown on Payless Perks
• The Best Car Rental Companies at Airports
• How Are Car Rental Companies Rated?

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Hot spots to travel: 6 destinations to see in the summer

What is your favorite destination for summer travel? You thought of the beach and so did we! Check out the best seaside destinations to travel by car!

Summer is coming, the temperatures are heating up, and the weather starts asking you to enjoy the day, the city and, of course, the beaches! So take advantage of the season to enjoy a weekend, a holiday or even a whole vacation in a different destination!

United States: Los Angeles and Miami

One of world’s favorite destinations, the United States is a great option to enjoy sunny days and breezy beaches. And when we talk about summer, we immediately think of California and Florida, where there is no shortage of places for all types of preferences.

Los Angeles

Los Angeles is not only about movies. The city also offers stunning beaches, which are only 50 minutes away from downtown. One of the main ones there is Venice Beach, which has a beautiful boardwalk with several craft stores and where you can rent surfboards, bikes, and rollerblades to ride in style.

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Miami

In Florida, we have Miami, one of the most visited cities in the United States – not only by foreigners, but by Americans themselves -. Loved for its constant heat throughout the year and its beautiful beaches, the city receives more than 12 million visitors annually. Impressive, isn’t it? But what’s so cool to do there?

Start in South Beach. If you are looking for a place that’s lively and fun, you can’t miss South Beach, between 2nd and 5th Street on Ocean Drive. There you’ll see many beautiful people, sports, entertainment and beautiful scenery. In Biscayne Bay you can take boat trips with a tour guide and receive in-depth explanations on the many mansions in the region.

Besides South Beach, some of the most famous attractions in the area are Miami Beach, North Beach, Historic Virginia Key Beach Park, Haulover Beach Park, Sunny Isles Beach, Hobie Beach, Lummus Park Beach.

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Mexico: Cancun and Acapulco

Cancun

When you think of beaches, Cancun most definitely comes to mind. Known for its incredible paradise landscapes, framed by fine sand and a lush turquoise sea, this incredible itinerary is sure to leave anyone in love. 

This unmissable destination also offers much more, as it’s full of attractions for all tastes and ages, makings it an even more interesting destiantion. So, hit the road and enjoy this little stretch paradise and it’s many attractions!

One of the most famous beaches in Mexico is the beautiful Playa Tortugas, whose waters are warm and very calm, but which also offers the option for more heart pounding activities such as Bungee Jumping and more. In addition, this area is well known for the Tortugas Center, which brings together the ferries that take tourists to the wonderful Isla Mujeres.

If you drive a little further, about an hour, you will reach Playa del Carmen and Playa Linda. Both are great places to take a relaxing boat ride, see and swim with the friendly dolphins, and enjoy the beautiful green color of the sea, caused by the encounter with one of Cancun’s lagoons. Enjoy!

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Acapulco

What do you think about Acapulco? The city is located in the state of Guerrero, southwestern Mexico, on the Pacific coast. There, you’ll find paradise beaches, a lively nightlife, and lots of Mexican culture. 

For those who enjoy snorkeling, check out Isla de la Raqueta, a spectacular place to get a close look at the marine life in the area. If you want a panoramic view of the city, we recommend a boat ride to Farallon del Obispo, an island in Playa de La Condesa.

Now, if you are looking for exciting things, La Quebrada cliff is the place to be! With an astounding height of 147 feet, it’s quite common for people to dive off the edge into the gorgeous transparent waters below. Would you take the jump?

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Europe: Portugal and Spain

Ah, the European summer has a unique charm, doesn’t it? With their warm weather, some destinations stand out from amongst the rest, but there is no shortage of great places to visit in Europe!

Lisbon

Our tip today is to start in Portugal, a country full of beaches and incredible landscapes. If your trip starts in Lisbon, the country’s capital, you should definitely get to exploring the city, which offers beautiful cityscapes framed by the legendary Tejo River and breezes awaft with aromas that are sure to make you want to try every dish of the country’s exceptional cuisine has to offer. 

One of the most famous spots is the Jerónimos Monastery and nearby is the famous Belem Tower that was built on the banks of the Tejo River and has become one of the main local monuments as it symbolizes Lisbon in a unique way. Then, get a rental car and explore surrounding cities like Cascais and Lagos, which offer incredible views of the sea and stunning sunsets.

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Mallorca

Enjoy your trip to see the beauties of Spain! Our tip is Mallorca, one of Spain’s Balearic Islands, located in the Mediterranean. There are more than 2230 miles to enjoy the natural landscapes of the region with family, friends, or as a couple. That is why it’s essential to rent a car to fully enjoy your trip. 

You should start at Cala des Moro, one of the most famous beaches on the island, with white sands and incredible blue seas. Another option is Es Trenc, with a longer stretch of sand, it’s ideal for taking the kids.

Cala Llombards is impressive in its own right! The water is a bit colder, but the view is enough to make anyone fall in love: crystal clear waters and no waves, ideal to enjoy the whole day on the beach.

A note of caution: jellyfish are quite common on Mallorca’s beaches, so be careful to avoid accidents.

If you want a cultural tour, we recommend the Cartuja de Valdemossa, a historic building that was once a monastery and residence of kings. And if you have the time, it’s worth crossing the island to Platja de Formentor, considered one of the most beautiful beaches in the region where you’ll be able to enjoy a diving tour as well. Enjoy!

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Explore more cities by car!

At Rentcars, we work with promotions all year round and we get up to 30%OFF on the rate for trips around the world. Plus, you get the best service and all the support you need for your car rental.  Book now and enjoy your trip!

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Washington Dulles International Flight Terminal (IAD) Cars And Truck Rental Guide

Last Updated on August 30, 2022 by Kristin

Photo credit: Shutterstock

Need a car rental at Dulles airport? Located in Virginia 26 miles from the nation’s capital, Dulles is the largest airport in the Washington DC area.

Washington Dulles International Airport consists of a central terminal connected to five main gate areas: A, B, C, D and Z. Passengers can move between the terminal and gates via underground AeroTrain.

Rental Cars at Dulles Airport (IAD)

Several rental car companies have offices on airport grounds, with shuttles that run between the terminal and the rental locations. To pick up a rental car, take the ramp down from the baggage claim area to doors 2 and 4. Then look for the logo of your rental car company on the shuttles, which stop at Curb 2C and 2D.

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There are nine rental car providers providing shuttles directly from the airport:

Alamo Rent a Car (844) 648-1605

Return Location: 23430 Autopilot Drive, Dulles. Put the address into your GPS or a mapping application. As you approach Dulles International Airport, follow the “Rental Car Return” signs then look for Autopilot Drive.
Available Services: Self-service kiosk. “Skip the Counter” service available with prior online check-in.
Location Hours: Location is open 24/7.

Avis Rent a Car (703) 260-5631

Preferred Services: You can change your pre-selected vehicle for a similar one in the Select & Go Exchange Area. Or get a nicer car in the Select & Go Upgrade Area. Prices are on the cars’ hangtags.
Return Location: 23330 Autopilot Drive, Dulles. Put the address into your GPS or a mapping application. As you approach Dulles International Airport, follow the “Rental Car Return” signs then look for Autopilot Drive.
Location Hours: Location is open 24/7.

Budget Car Rental (703) 437-9559

Preferred Services: Follow signs for the Fastbreak line or kiosk, and then present your identification to receive the rental agreement.
Return Location: 23360 Autopilot Drive, Sterling. Put the address into your GPS or a mapping application. As you approach Dulles International Airport, follow the “Rental Car Return” signs then look for Autopilot Drive. When dropping off the car, drop your keys in the Fastbreak box after writing down your final mileage and fuel details.
Location Hours: Location is open 24/7.

Dollar Car Rental (866) 434-2226

Return Location: 23540 Autopilot Drive, Sterling. Put the address into your GPS or a mapping application. As you approach Dulles International Airport, follow the “Rental Car Return” signs then look for Autopilot Drive.
Location Hours: Location open 24/7.

Enterprise (844) 648-1602

Return Location: 23430 Autopilot Drive, Dulles. Put the address into your GPS or a mapping application. As you approach Dulles International Airport, follow the “Rental Car Return” signs then look for Autopilot Drive.
Location Hours: Location is open daily 5:30 am-12 am. After-hours returns available.

Hertz (703) 471-6020

Available Services: Self-service kiosks
Preferred Services: Gold Canopy and Gold Choice services available.
Return Location: 23540 Autopilot Drive, Dulles. Put the address into your GPS or a mapping application. As you approach Dulles International Airport, follow the “Rental Car Return” signs then look for Autopilot Drive.
Location Hours: Location is open 24/7.

National (844) 648-1604

Preferred Services: Emerald Aisle and Drop & Go are available.
Return Location: 23430 Autopilot Dr, Dulles. Put the address into your GPS or a mapping application. As you approach Dulles International Airport, follow the “Rental Car Return” signs then look for Autopilot Drive.
Location Hours: Location is open 24/7.

Sixt (703) 574-1980

Return Location: 23320 Autopilot Dr., Dulles. Put the address into the car’s GPS or a mapping application. As you approach Dulles airport, follow the “Rental Car Return” signs then look for Autopilot Drive.
Location Hours: Location is open 24/7.

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Thrifty Car Rental (866) 434-2226

Return Location: 23540 Autopilot Drive, Sterling. Put the address into the car’s GPS or a mapping application. As you approach Dulles International Airport, follow the “Rental Car Return” signs then look for Autopilot Drive.
Location Hours: Location is open 24/7.

Off-Site Rental Cars at IAD Airport

There are also rental car options off of airport grounds. If renting from an off-site rental car company, be sure to ask if the company offers a shuttle. Also ask how often they pick up passengers from the airport.

Related:

• The Best Hotels Near the National Mall in Washington DC
• The Best Outdoor Dining Spots in Washington DC
• How to Find Cheap Parking in Washington DC
• Reagan National Airport (DCA) Car Rental Guide

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Just how to Make a Vehicle Rental Grievance

Last Updated on August 30, 2022 by Kristin

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We all hope our trip will run smoothly, but unfortunately things do not always go according to plan. If you have a bad experience, here’s how to file a car rental complaint that gets results.

Know Why You’re Complaining

While it’s understandable to be annoyed after a disappointing interaction with a rental car company, avoid picking up the phone or firing off an email to vent until you have taken some time to identify the specific problem and what you would consider a satisfactory solution.

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Focus your complaint on one or two fixable, concrete issues rather than a general complaint about how awful the company is. After all, a rental car agent can remove a surprise fee but can’t change an entire company culture. As consumer advocate Christopher Elliott points out, it pays to use your manners and be specific about your request if you want rental car companies to take your complaint seriously.

Make a Formal Car Rental Complaint

When you’ve decided on the core issue of your complaint, your best bet is to contact the rental car company directly through its main customer service phone number. Here are some of the main customer service numbers for quick reference:

Avis: 800-352-7900

Alamo: 844-357-5138

Budget: 800-214-6094

Enterprise: 855-266-9565

National: 800-367-6767

Thrifty: 800-847-4389

Sixt: 888-749-8227

Call the main number and say you’d like to file a complaint. Note the time of your call and the representative’s name and ID number, if any. The representative will likely ask you to fill out a form or complete a process. Listen to the instructions and provide any necessary documentation. FIling the correct paperwork is is key for tracking your complaint and ensuring that the right people see it. If you haven’t heard back after a few days or a week, call again to check up on your complaint.

Reach Out on Social Media

Social media is a powerful tool for sharing your feedback with rental car companies, especially if you need immediate help or if you’re hearing crickets after going through the official channels. Here’s how you can get in touch with rental car companies on social media:

Twitter: Most car rental brands use Twitter to communicate with customers. Send a direct message to the company or tag them in a tweet with a quick explanation of your complaint. Again, be direct but polite and avoid inappropriate language.

Google and Yelp Reviews: Google and Yelp both allow you to review your experience at a specific rental car location, and you can document your experience with transparency. Managers often check these reviews and offer unsatisfied customers direct responses about how to remedy the situation. Just make sure you use factual information, and remember that there is a real person on the other end reading your feedback.

Document Everything

You’ll need to provide some basic information about your rental experience when filing a complaint, especially if it involves extra charges or damages to the vehicle. Here are some documents you should gather:

Rental car contract and reservation confirmation: Be sure to keep a copy of your rental car reservation, as well as the rental contract. This information serves as a record of the dates you picked up the vehicle, how long you had it and the specific terms you agreed to.

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Photos of the vehicle: When you pick up a rental car, always take detailed photos of the exterior and interior of the vehicle. Then do the same when you return the car. This will protect you if you have to dispute charges related to a damage claim.

Credit card receipts: Keep all receipts related to your car rental reservation in case you have to dispute a charge directly with the credit card company.

Phone calls and emails: Keep a record of every contact you have with the car rental company. Take note of the person you talk to and the information discussed.

While it’s never fun to file a complaint about your rental car reservation, using these tips will help ensure that the process goes as smoothly as possible.

Related:

• What to Do if You Have an Accident in Your Rental Car
• Ultimate Glossary of Car Rental Terms

The post How to Make a Car Rental Complaint appeared first on AutoSlash.

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George Shrub Intercontinental Airport Terminal (IAH) Automobile Rental Overview

Last Updated on August 28, 2022 by Kristin

Photo credit: Melvin Thambi/Unsplash

Need a George Bush airport car rental? Flying into Houston’s George Bush Intercontinental Airport (IAH)? Located 23 miles north of Houston, IAH is the largest international hub in Texas.

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George Bush Intercontinental Airport has five terminals, labeled A through E. Passengers can travel between the terminals and the international arrivals building using the Skyway people-mover system.

Rental Cars at IAH Airport

The George Bush airport rental car counters are located in a consolidated facility accessible via shuttles that depart every five minutes during peak hours, and every 10 minutes in the late evening.

From baggage claim on the lower level, look for the “Ground Transportation” signs, which lead to additional “Rental Car” signs pointing to the specific shuttles. The rental car shuttles are blue and white, and the ride to the rental car center takes about five minutes.

There are nine major rental car companies at IAH:

Alamo Rent a Car (833) 511-1743

Available Services: Online check-in and self-service kiosk. Online check-in offers the option to “skip the counter” and go straight to your car.
Return Location: 17330 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for Alamo.
Location Hours: Location is open 24/7.

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Avis Rent a Car (281) 443-5800

Preferred Services: Avis Preferred available. Check your smartphone or the Preferred board inside the rental car facility to find your preassigned vehicle. You have the option to change your pre-selected vehicle for a similar one in the Select & Go Exchange Area, or get a nicer car in the Select & Go Upgrade Area. Prices are on the cars’ hangtags.
Return Location: 17330 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for Avis.
Location Hours: Location is open 24/7.

Budget Car Rental (281) 449-0145

Preferred Services: Look for the Fastbreak line or kiosk. Show your ID, and you will receive the rental agreement, keys and instructions for finding the car.
Return Location: 17330 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for Budget. Fastbreak members do not have to go to the counter to return the car.
Location Hours: Location is open 24/7.

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Dollar Rent a Car (866) 434-2226

Return Location: 17330 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for Dollar.
Location Hours: Location is open daily 5 am-1:30 am.

Enterprise Rent-a-Car (833) 628-9676

Return Location: 17330 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for Enterprise.
Location Hours: Location open daily 6 am-12 am. Dropbox available for after-hours returns.

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Hertz (281) 209-6700

Preferred Services: Gold Canopy Service, Gold Choice and Prestige Service are available.
Return Location: 17314 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for Hertz.
Location Hours: Location is open daily 5 am-2 am.

National (833) 511-1745

Preferred Services: Emerald Aisle and Drop & Go are available.
Return Location: 17330 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for National.
Location Hours: Location is open 24/7.

Payless (281) 443-8477

Return Location: 17330 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for Payless.
Location Hours: Location is open Mon-Fri 7 am-11 pm; Sat 8 am-8 pm; Sun 8 am-11 pm.

Thrifty (877) 283-0898

Return Location: 17330 Palmetto Pines, Houston. As you approach the airport via John F. Kennedy Blvd. and Will Clayton Parkway, look for signs for the rental car center, then follow signs for Thrifty.
Location Hours: Location is open daily 5 am-1:30 am.

Off-Airport Rental Cars at IAH

There’s also a Zipcar location at George Bush Intercontinental Airport.

Several companies—including Ace, E-Z, AVR and Europcar—have off-airport locations near IAH reachable by shuttle bus from the airport terminal. If renting from an off-airport location, see the rental car company’s website for instructions for pickup and return.

Note: AutoSlash may receive compensation on purchases made from chosen links.

Related:

• Here’s What to Do if You Get a Speeding Ticket in Texas
• Best Road Trips from Houston
• Can You Drive a Rental Car into Mexico?

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Can You Drive a Rental Cars And Truck right into Mexico?

Last Updated on August 28, 2022 by Michael

If you’ve ever rented a car in Europe, you know how easy it is to travel across country borders in the Schengen Zone. It’s easy to drive a rental car from the U.S. to Canada. But if you want to drive a rental car into Mexico from the U.S., it requires buying additional car insurance that is compliant with Mexican car insurance laws.

One-Way Car Rental from the United States to Mexico

Forget about it. One-way rentals to Mexico are not possible. No rental car company will allow you to pick up a car in the U.S. and return it in Mexico.

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The most common request we receive for such one-way rentals from California is to the General Abelardo L. Rodríguez International Airport in Tijuana (TIJ). This airport runs along the United States / Mexico border. A far better option is to drive to the Cross Border Xpress on the U.S. side of the border and simply walk across the border on the Cross Border Xpress skywalk, which opened in 2015.

A number of rental car companies—including Avis, Budget, Hertz, Fox and Ace—offer return locations near the U.S. terminal of the CBX.

Driving a Rental Car Into Mexico

If you want to drive a rental car to Mexico, here’s what you need to know:

Companies That Do Not Allow Border Crossings to Mexico

At least one major rental company—Alamo—always prohibits bringing a rental car from the U.S. into Mexico.

Enterprise and National allow individuals in specific employer groups to cross the U.S. Mexico border but, again, that’s only if they can find a participating location.

Companies That Allow Border Crossings to Mexico, But It’s Expensive

Other companies may allow it, but at a significant extra cost. Dollar and Thrifty have a few selected locations that can handle reservations from the United States to Mexico with a return scheduled back in the United States.

There are three important notes:

• Dollar and Thrifty’s add-on Emergency Sickness Plan coverage is always invalid in Mexico.
• Renters must purchase Mexican auto insurance from Dollar or Thrifty.
• The renter can only go 250 miles past the U.S. / Mexico border. This 250-mile limitation is significant, since Mexico is a huge country.

In some cases, Avis allows bringing a rental car from the U.S. into Mexico. You must have a corporate account and you must return the car to the U.S.—in other words, no one-way rentals.

Companies That Allow Border Crossings to Mexico, But It’s Difficult

Other rental car companies have policies that are more scattershot and never make it easy for renters. For example, Hertz leaves the discretion entirely to the individual rental location, with rules that must be searched on a location-by-location basis per their support division. Hertz at high-volume and nearby San Diego Airport (SAN) prohibits crossing into Mexico.

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Budget follows Hertz’s lead. A small subset of locations in three states (Arizona, California, and Texas) are equipped to handle border crossings at all, and there’s always a requirement to buy Mexican Insurance at the counter. U.S. citizens and legal permanent residents with valid visa status can rent cars at the limited Budget locations where border crossings are allowed. Mexican border crossing officials will arrest non-compliant individuals and the car will be impounded. To add insult to injury, Budget would then bill the incarcerated driver for the cost of the car. In other words, don’t even think about it.

Payless requires written permission slips for any border crossing, and that is only if it’s authorized by the individual site. If the rental is allowed, unspecified “additional rental qualifications may apply,” which most likely include Mexican insurance plus other non-refundable fees.

The Takeaway

It’s a major challenge to get permission to drive a rental car into Mexico.

The few rental companies that allow it impose the following guidelines:

• A limited number of locations near the border may allow driving into Mexico.
• You must return the vehicle to the same location. In other words, no one-way rentals.
• You must purchase Mexican insurance directly from the rental car company.

Related:

• Beware of This Insurance Gotcha When Renting a Car in Mexico
• Should You Buy Car Rental Insurance?

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